Pilix Technologies (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your¹ information when you visit our website or use our services, including but not limited to: IT Services, Recruitment, Job Training for BPO, Website Design, Tourism, and Telecom Services.

Please read this policy carefully to understand our practices regarding our information and how we will treat it. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and other contact details. We collect this information when you:⁵
  
  • Submit inquiries or requests for our services.
  • Register for our job training programs.
  • Apply for job openings.
  • Use our website design services.
  • Book tourism packages.
  • Request telecom services.
• Usage Information: We collect information about how you interact with our website and services, including your IP address, browser type, operating system, pages visited, and other usage data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences. This helps us improve our website and provide a more personalized experience.
• Information Related to Specific Services:
  
  • Recruitment: Resumes, work history, educational background, and other information related to your job application.
  • Job Training for BPO: Training progress, assessments, and feedback.
  • Website Design: Content provided by you, design preferences, and website analytics.
  • Tourism: Travel preferences, passport details (where necessary), and payment information.
  • Telecom Services: Service usage data, billing information, and technical support requests.
  • IT Services: Data related to your systems, networks, and technical issues.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: We use your information to deliver and enhance our services, including IT services, recruitment, job training, website design, tourism, and telecom services.
• To Communicate with You: We use your information to respond to your inquiries, provide customer support, and send you updates about our services.
• To Process Transactions: We use your information to process payments and fulfill orders related to our services.
• To Personalize Your Experience: We use cookies and other technologies to personalize your experience on our website and provide relevant content and advertisements.
• To Improve Our Website and Marketing: We analyze usage data to improve our website and marketing efforts.
• For Recruitment Purposes: We use your information to evaluate your job application and contact you about potential job opportunities.
• For Job Training Purposes: We use your information to track your progress and provide feedback during training programs.
• For Legal Compliance: We may use your information to comply with legal obligations and respond to legal requests.

3. Disclosure of Your Information

We may disclose your information to the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and analytics providers.
• Business Partners: We may share your information with our business partners to provide you with relevant services and offers, especially related to tourism and telecom.
• Recruitment Partners: In the case of recruitment, we will share resumes and information with potential employers.
• Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

• We use secure servers and encryption technologies to protect your data.
• We restrict access to your information to authorized personnel only.
• We regularly review and update our security practices.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

• Recruitment data will be kept for a reasonable time to allow for future open positions.
• Training data will be kept for the duration of the training and for a reasonable time following the end of training.
• Financial data will be retained as required by tax and accounting regulations.

6. Your Rights

You have the following rights regarding your information:

• Access: You have the right to access the information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your information.
• Objection: You have the right to object to the processing of your information.
• Restriction: You have the right to request the restriction of processing your information.
• Data Portability: You have the right to receive your information in a portable format.

To exercise these rights, please contact us at [info@pilix.in].

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact²⁷ us at:

Address: 1 Nandannagar, Indranagar, Agartala, Tripura, 799006, India

Contact: India: India: 1800 891 2455 USA: +1 732 709 7601 

Email: info@pilix.in